Some Life Insurers Still Hate Their Claims Admin Systems
November 22, 2018 by Allison Bell
Midsize life and annuity issuers may be more eager to replace their claims administration systems than bigger issuers are.
Analysts from Novarica, a Boston-based research firm, have included data suggesting that possibility in a new review of the life claim administration system
For questions about claim-handling capabilities, the firm received survey responses from chief information officers (CIOs) at a small sample of carriers: 15 large insurers and 10 midsize insurers.
Novarica asked the CIOs about their level of satisfaction with their companies’ current claims administration systems.
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